Dr. Mac's Consulting, Training and Coaching Capabilities

For you as a client to compete effectively and remain in business over the long term, I recognize that making more money and not wasting money are of primary concern to you. I help you do both better and more easily as I develop, in collaboration with you, a clear understanding of how people's character, competence and commitment and company profitability go hand-in-hand to make your enterprise more successful.

I will help you uncover and resolve important issues that keep your people from achieving the optimum productivity needed to maximize your company's profit potential. Examples are:

• Operational misalignments and "wear and tear" points
• Interpersonal conflicts and problems
• Skill deficiencies
• Attitudinal blocks
• Communication breakdowns
• People doing tasks that don't fit the profile of their ten natural motivation variables
• Failure to satisfy customer concerns

Your staff members' and customers' perceptions, concerns and needs will be discovered through the use of focus group interviews and surveys. This information will be analyzed to determine how we can best work together to make the necessary alignments, enhancements and repairs.

I will help you to make informed decisions on which services you most need to achieve your goals. I don't sell anything to my clients -- they willingly invest in my services to meet verified needs!  Examples of some of the "people enhancement" services I provide to help leaders more quickly and easily achieve their vital goals are:

• Conducting "Discovery" Surveys and Focus Groups
• Assessing, Analyzing and Resolving Operational Problems
• Selecting, Developing and Deploying Customer-Satisfying Staff Members
• Facilitating Team Building Processes and Retreats
• Conducting Third Party Coaching and Conflict Resolution Sessions
• Providing Seminars, Workshops and One-On-One or Small Group Skills Coaching

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